Protecting your personal information is an absolute priority for Ramses Book. This document transparently describes how we handle the data we collect when you use our online services.
To optimally provide our services, we process various types of information. This includes identity and contact data (such as your name, age, and email address), device and technical data (such as IP address and browser type), usage data (information about how you navigate our platform) and, where applicable, transaction data. Additionally, we store communications when you contact our support teams.
We process your information only when we have a legal basis to do so. This may be to fulfill a contract with you (such as managing your account), to comply with a legal obligation, based on your explicit consent, or for the pursuit of our legitimate interests, such as fraud prevention and the improvement of our services.
The collected information is used for creating and securing your account, facilitating transactions, and providing efficient customer service. We also use data for internal analysis to improve our platform. If you have given consent, we may use your contact details to tailor marketing preferences and inform you about new features.
We do not store your personal data longer than is strictly necessary for the purposes for which it was collected. When your account is closed or the information is no longer required, we will securely delete or anonymize it, unless legal regulations require us to archive certain data for a longer period.
In principle, your information is not shared, except with trusted service providers and processors who support us in business operations (such as hosting and technical support). These parties operate under strict confidentiality clauses. We never sell your data to third parties.
In some cases, your data may be processed on servers outside your home country. When we transfer data internationally, we ensure that appropriate and legally recognized safeguards, such as standard contractual clauses, are implemented to protect your privacy.
Ramses Book takes reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. Although we apply advanced encryption and firewalls, no online data transfer can be guaranteed as absolutely and infallibly secure.
You have various rights regarding your personal information. You can request access to the data we hold about you and ask for rectification of inaccurate information. Under certain circumstances, you also have the right to request the deletion of your data, object to processing, or demand data portability.
For questions about this privacy policy or to exercise your rights, please contact us directly. Send your request to our privacy team via: [email protected].
This privacy policy may be updated periodically. We recommend that you regularly check this page to stay informed of any adjustments in how we protect your data.
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